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Editor-in-Chief
Nikiforov
Vladimir O.
D.Sc., Prof.
Partners
Roman V. Ivanov
Work place: ITMO University
Post: assistant
E-mail: roman@nevsky30.ru
Post: assistant
E-mail: roman@nevsky30.ru
Gusarova N. F., Ivanov R. V., Mikhaylenko A. . INFORMATION MAINTENANCE OF REQUEST PROCESSING IN TECHNICAL SUPPORT SERVICE
The article was published in issue №12, volume 08, 2008
The article was published in issue №12, volume 08, 2008
Gusarova N. F., Ivanov R. V., Михайленко А. Е. ITSM В ITIL – СТРУКТУРНО-ОБРАЗУЮЩИЙ ПОДХОД К ПРОЕКТИРОВАНИЮ, ВНЕДРЕНИЮ И УПРАВЛЕНИЮ ИТ-СИСТЕМАМИ КЛАССА HELP (SERVICE) DESK
The article was published in issue №3, volume 08, 2008
The article was published in issue №3, volume 08, 2008
Ivanov R. V., Маятин А. В., Михайленко А. Е. МОДЕЛИРОВАНИЕ ПРОЦЕССА ОБРАБОТКИ ЗАЯВОК В СЛУЖБЕ ТЕХНИЧЕСКОЙ ПОДДЕРЖКИ СЛОЖНЫХ ТЕХНИЧЕСКИХ СИСТЕМ
The article was published in issue №10, volume 07, 2007
The article was published in issue №10, volume 07, 2007
Gusarova N. F., Ivanov R. V., Кузюк Д. В., Маятин А. В. ИНФОРМАЦИОННО-СПРАВОЧНАЯ СИСТЕМА ДЛЯ ПОДДЕРЖКИ ДОПЕЧАТНОЙ ПОДГОТОВКИ ИЗДАНИЙ
The article was published in issue №10, volume 07, 2007
The article was published in issue №10, volume 07, 2007
Дорогов Ю. В., Ivanov R. V., Шаляпина А. В. ИНФОРМАЦИОННО-СПРАВОЧНАЯ СИСТЕМА КАК СРЕДСТВО ПОДДЕРЖКИ РАЗРАБОТКИ УЧЕБНЫХ
ДИСЦИПЛИН
The article was published in issue №2, volume 07, 2007
The article was published in issue №2, volume 07, 2007
Gusarova N. F., Ivanov R. V., Beresnev A. D., Fedotov D. N. INFORMATION INFRASTRUCTURE OF THE EDUCATIONAL ENVIRONMENT WITH VIRTUAL MACHINE TECHNOLOGY
The article was published in issue №5, volume 14, 2014
The article was published in issue №5, volume 14, 2014
Artemova G. O., Gusarova N. F., Ivanov R. V. SIMULATION OF INFORMATION INFRASTRUCTURE FOR SMALL PEDAGOGICAL SYSTEM
The article was published in issue №5, volume 16, 2016
The article was published in issue №5, volume 16, 2016